Be Number #1
Get to the top of the search results
and ahead of your competition.
Customers Love It
It’s simple and customers are
motivated to use it instantly.
Elevate Your Reviews
Rapidly increase the number of
reviews and improve your rankings.
Frequently Asked Questions
What Is Near-Field Communication (NFC)?
- Near-field communication (NFC) is a short-range wireless connectivity technology that lets NFC-enabled devices communicate with each other.
- Such devices include mobile phones, tablets, laptops, and wearables.
- NFC began in the payment-card industry and is evolving to include applications in numerous industries worldwide.
- It can also let you share content, establish or confirm a wireless connection, pair devices, connect Bluetooth-enabled devices and smartphones to other devices and computers and establish connections between two networked machines or devices.
How many reviews can I collect with Tapstar?
- Tapstar does not put a limit on number of reviews you can collect.
How will Tapstar help my business?
- Whether you run a small business, restaurant, hotel or large national brand, online reviews are essential to getting new customers through your doors. Tapstar products and our review management platform can transform your business by improving your reputation and helping you get to the top of search results.
Why is it crucial to request reviews?
- Research indicates that as many as 72% of consumers are likely to submit a review when requested.
- When business owners don't ask for reviews, only 5-10% of their customers take the time to submit one.
Can Tapstar products be customized?
- Yes, we offer customization ranging from simple inclusion of your logo into our existing templates to complete unique designs just for your business.
Do I have to pay a monthly subscription?
- All of our products come with FREE FOREVER, LIFETIME access to our review management platform.
- If you prefer not to use our platform, we can link your products directly to the review site of your choice.
Does Tapstar work with all phones?
- Tapstar products use embedded NFC technology to power our "tap" function. This will work with all modern phones. We also offer the option to include a unique QR code to your account.
Do my customers need an app to submit reviews?
- No, your customers do not need to download any app to submit reviews. Our NFC and QR code-enabled products are designed for utmost convenience. They simply tap or scan and then they can share their feedback without the need for any additional apps. Our aim is to make the review process as straightforward and hassle-free as possible for your customers.
Am I required to use the Tapstar platform?
- No, it is not required to use the Tapstar platform with any of our products. We offer access to the platform free of charge, but we can link your products directly to the review site of your choice if you prefer not to use it.
How long will it take to receive my order?
- Your order is a custom printed product. We typically produce your products within 1 business day and then ship from our Florida USA Distribution center the next day. Delivery times will vary depending on your location. Standard worldwide shipping is included free of charge. You may select expedited shipping at checkout to speed up delivery.
How does the money back guarantee work?
- We stand firmly behind our products and are committed to your confidence in selecting us. That is why we provide a 100% Money Back Guarantee.
- Our Commitment to Satisfaction:
Should you not see at least a 20% increase in your average monthly reviews within the first 30 days of using Tapstar, we promise a complete refund. - Claiming Your Guarantee:
- Connect Tapstar with at least one review platform (such as Google, Facebook, Yelp, etc.) using our free Tapstar app.
- Employ Tapstar consistently over a 30-day period.
- Our analytics dashboard will automatically measure your performance.
- If you do not observe a minimum 20% increase in number of reviews, reach out to our support team at support@tapstar.co with your purchase information and a summary of your experience.
- Following approval, we will commence the refund procedure. It is important to note that customers are responsible for covering the cost of return shipping. Your complete refund will be processed within 14 business days of product return.
- Additionally, all Tapstar products come with a 2-year warranty covering any manufacturing defects. For assistance with any functional issues, please immediately contact our support team at support@tapstar.co, and we will provide a prompt solution.
